Policies

Please arrive 15 minutes prior to your appointment to complete any necessary information for your services. 24 hours notice is required for appointment cancellation. For massage, facial services and/or multiple service appointments or groups, we require services to be reserved with a credit card. If services are cancelled within 24 hours and we are not able to fill the time, we will charge up to 50% of the total cost of the booked services or VIP room reservation fee.

Only one Promotion/Offer will be honored at the time of service. Combination of Promotions or Discounted Gift Certificates are not allowed.

Party Policy

  • Minimum Service Fee Required:
    • Small VIP Room (Up to 10 people)……..$200
    • Large VIP Room (11-20 people) ………..$400
  • To reserve a specific VIP room, Credit Card info is required. Reserving a VIP room is eligible for VIP room discounts of:
    • Group above 6 guests: 10% discounts
  • If a group of 4 people up would like to make appointments without specifically reserve a room, Credit Card info is required to hold the appointments. If any guest cancelled within 24 hours, up to 50% per guests’ (minimum $35) services will be charged.
  • 24 hours notice is required for Group/Party cancellation. If services are cancelled within 24 hours and we are not able to fill the time, we will charge up to 50% of the total cost of the booked services or 100% of VIP room reservation fee.
  • Only one Promotion/Offer will be honored at the time of service. Combination of Promotions or Discounted Gift Certificates are not allowed.
  • No retails exchange for services.
  • $30 food & drinks fee will be charged if guests bring their own decorations, food and beverages. Please communicate with us for set up.
  • Guests need to arrive 15 minutes before scheduled time to allow setting up and settling in.
  • Guests names and services must be provided no later than 24 hours prior to party where reasonable.
  • Hostess should communicate Party Policy to all guests.